Rigorous eCOGRA inspections passed
February 19, 2004 — Kahnawake, Canada – The Trident group of top-end online casinos is among the first four operations awarded the much sought after e-Commerce and Online Gaming Regulation and Assurance (eCOGRA) seal of quality this week.
Months of rigorous on-site testing by financial and professional services teams from international audit group PricewaterhouseCoopers preceded the award, which has been compared to an International Standards Organisation listing.
“The inspectors were on our premises for long periods, carrying out extensive probity and financial checks on both company and management, and conducting practical examination and testing on everything from our Support facilities and staff to accounting practices and technical equipment. It was tough but worth it in the end,” says Trident spokesman Scott Gaines.
eCOGRA insists on the inspections, which cover every aspect of a casino applicant’s operations to ensure that these are in compliance with strict standards laid down in the Generally Accepted Practices of the Association.
These have been drafted by international evaluation and compliance experts to address player protection, fair gaming and responsible operator conduct, and test player protection policies, technical capabilities and anti-money laundering measures.
Congratulating the first successful situs slot seal holders, eCOGRA chief executive officer Andrew Beveridge said that the seal is designed to clearly identify reputable and honest gambling venues for the online gambler.
“Successful applicants are required to be software licensees of an eCOGRA member, and these companies too have to meet stringent requirements regarding their products,” he said.
Beveridge says that the primary goal is the protection of the player by requiring the operators to commit to ensuring that the games are fair, the player will be paid in a timely manner and treated fairly and with respect, and that the operator will behave in a responsible manner.
“Our goal is to prove that responsible companies are involved in online gambling and to make them readily identifiable to both consumers and gambling authorities”, he said.
“We intend that the eCOGRA seal will become the benchmark ‘gold’ standard – an instant indicator to the player that the site has been proven to offer a fair and efficient gambling experience”.
The international financial services group PricewaterhouseCoopers is involved in eCOGRA as a member of the Audit Panel. Apart from initial and ongoing examinations and inspections on casinos awarded the seal, the organisation’s independent Total Gaming Transactions Review (TGTR) system is used as an outcomes based verification on software fairness. TGTR works with raw data from every single gaming transaction at a casino, which is directed live to a dedicated server. Specially designed analytical software then balances, crosschecks and trends the information to arrive at a zero balance and an accurate monthly payout percentage.